Yazar "Evren Subasi, Asena Tugba" için listeleme
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Effect of Employee Participation and Patient Focus Approaches in the Scope of TQM on Hospital Performance
Evren Subasi, Asena Tugba; Ozturk, Latif (EXPERT PROJECTS PUBLISHING, 2020)In this study, it was aimed to investigate the effect of employee participation and patient focus, which are included in the total quality approach of 33 private hospitals within the borders of Ankara, on the performance ...