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Toplam kayıt 5, listelenen: 1-5
Internet Based Intelligent Hospital Appointment System
(Taylor & Francis Inc, 2015)
In today's competitive service industry, the technology in service systems is used in a wide range of areas. The service companies are now providing service via internet or via other computer based systems in an increasing ...
Customer satisfaction and loyalty analysis with classification algorithms and Structural Equation Modeling
(Pergamon-Elsevier Science Ltd, 2015)
Businesses can maintain their effectiveness as long as they have satisfied and loyal customers. Customer relationship management provides significant advantages for companies especially in gaining competitiveness. In order ...
A multi-stage satisfaction index estimation model integrating structural equation modeling and mathematical programming
(Springer, 2019)
In this study, a satisfaction index estimation model is proposed integrating structural equation modeling and mathematical programming methods with fuzzy customer data. Firstly, a deep literature survey is conducted in ...
A Quantitative Performance Evaluation Model Based On a Job Satisfaction-Performance Matrix and Application in a Manufacturing Company
(Univ Cincinnati Industrial Engineering, 2012)
In this study, we propose a performance management model based on employee performance evaluations. Employees are clustered into 4 different groups according to a job satisfaction-performance model and strategic plans are ...
The relationship between Akhism and 4C marketing mix: A view from historical perspective
(Gazi Univ, Turk Kulturu Ve Haci Bektas Veli, 2011)
Customer-oriented approaches related to solving the administrative and marketing problems of organizations have gained popularity recently. Customers who have become more selective and conscious affect the strategies of ...