Gürsoy, Yunus Emre2025-01-212025-01-212024978-363191226-3978-363190525-8https://hdl.handle.net/20.500.12587/23676[No abstract available]eninfo:eu-repo/semantics/closedAccessTimeline of social-CRM applicationsBook Chapter1611712-s2.0-85189420626N/A