İlhan, AhmetYücel, Recep2021-01-142021-01-142020İLHAN A,YÜCEL R (2020). ÖRGÜTLERDE MOBBING ALGISI ve ÖRGÜTSEL BAĞLILIK İLİŞKİSİNİN ANALİZİ: İSTANBUL’DA ÖZEL HİZMET KURUMLARINDA BİR UYGULAMA. Business and Management Studies: An International Journal, 8(2), 2245 - 2288.2148-25862148-2586https://doi.org/http://dx.doi.org/10.15295/bmij.v8i2.1491https://app.trdizin.gov.tr/makale/TXpnME5EQTNOdz09https://hdl.handle.net/20.500.12587/13796Günümüzde örgütlerde; performans, verimlilik ve işgücü devamlılığını düşüren en önemli problemlerin başında mobbing gelmektedir. Mobbing, örgütler için en önemli kaynak olan işgörenin psikolojik durumunu ve verimliliğini olumsuz yönde etkileyen bir değişken olarak önemli örgütsel davranış konularından birisi haline gelmiştir. Diğer yandan örgütsel bağlılık, işgörenin kuruma bağlılığı ve sadakati biçiminde ortaya çıkmaktadır. Bu bağlamda çalışmanın amacı işgörenlerin, mobbing algısı ile örgütsel bağlılık ve boyutları arasındaki ilişkinin etkisini, gücünü ve yönünü tespit etmektir. Bu araştırmada, İstanbul’da özel hizmet kurumlarında çalışanlar arasından kolayda örneklem yöntemiyle katılımcılar seçilerek, mobbing algısı ile örgütsel bağlılık ve boyutları arasındaki ilişki incelenmiştir. Araştırmaya 400 işgören katılmıştır. Verilerin toplanması için oluşturulan anket formunda katılımcılara ilişkin demografik bilgiler, “Mobbing ölçeği” ve “Örgütsel bağlılık ölçeği” yer almıştır. Verilerin analizi sonucunda mobbing algısı ile örgütsel bağlılık ve boyutlarından duygusal bağlılık ve normatif bağlılık arasında anlamlı bir ilişki bulunmuştur. Devamlılık bağlılığı ve mobbing algısı arasında ise ilişki bulunamamıştır.1. LITERATURE In recent years, the concepts of mobbing and organizational commitment have gained popularity in the literature of organizational psychology and organizational behavior. Therefore, mobbing and organizational commitment are the factors that will be determining whether the employee, as a result of the correspondence of personal and organizational goals, will want to continue working in the organization, and accordingly show an effort. These factors reveal the necessity of examining the human element and behavior in order to realize information and technology oriented works in the field of organization and management. 1.1. Subject Of Study The subject of this study is the examination of the relationships between the mobbing phenomenon experienced in organizations, and organizational commitment and emotional, continuity, normative commitment types. In addition to this, determining the level of effect on how mobbing (physical and psychological pressure, exclusion, intimidation etc.) applied to employees within the organization affects their organizational commitment constitutes the framework of the study. 1.2. Aim And Significance Of Study The purpose of the study is to determine the effect, strength, and direction of the relationship between employees' mobbing perception and organizational commitment dimensions. Organizations' survival depends on their human resources. Therefore, it is very important to eliminate the mobbing of employees, to provide a healthy work environment and to increase their organizational commitment in order to ensure organizational harmony. Ensuring this harmony constitutes the importance of the study. 1.3. Study's Contribution To The Literature 2. DESIGN AND METHOD 2.1. Type of the Study It is extremely important for organizations to achieve organizational harmony in order to survive. In this regard, mobbing and organizational commitment variables, which are extremely important for organizational compliance, are discussed in the study. Accordingly, it is expected for mobbing and organizational commitment perceptions of employees working in different departments and different sectors in Istanbul, where work intensity is high, to be measured and compared, and to contribute to the literature based on the consistency of the results obtained. The study is based on an applied analysis. 2.2. Design of Study Descriptive research model was used in the study. 2.3. Problem of Study The main problem of this study is to investigate the effect and strength of the relationship between perception of mobbing, and organizational commitment in employees of organizations. In addition, it has been attempted to determine in what way and direction there is a relationship between the employees' exposure to mobbing, and in which dimensions of organizational commitment. 2.4. Data Collection Technique Within the scope of the research, in order to determine the relationship between mobbing and organizational commitment, the survey method was used to collect the data obtained from the sample. The universe of the research consists of those working in private service institutions serving in Istanbul. The reason for choosing the universe of the study is that the continuation, job success and contribution of an employee who is selected and recruited by spending so much effort, time and cost is of considerable importance today. In this context, the survey method was preferred in order to obtain data. The fact that there are approximately 2,500,000 private service employees in different sectors in the European side of Istanbul offers a wide range of opportunities to determine the universe and sample of the research. For this reason, the employees of private service institutions in Istanbul were selected as the universe of the study. This work, project numbered 2019/021, was supported by the Kırıkkale University Scientific Research Projects Coordination Unit. Within the scope of the project, 400 people working in the said service institutions were reached through the easy sampling method by conducting surveys through the company “Istanbul PRP Research and Consultancy Services”. In this context, the sample size of the research was determined as 400. 2.5. Quantitative / Qualitative Analysis Used In this study, quantitative analysis was applied. Accordingly, the data obtained within the framework of the research were used for the purpose of the research, with ttrinfo:eu-repo/semantics/openAccessArticle822245228810.15295/bmij.v8i2.1491384407