Konu "LISREL" için Endüstri Mühendisliği Bölümü listeleme
Toplam kayıt 2, listelenen: 1-2
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Customer satisfaction and loyalty analysis with classification algorithms and Structural Equation Modeling
(Pergamon-Elsevier Science Ltd, 2015)Businesses can maintain their effectiveness as long as they have satisfied and loyal customers. Customer relationship management provides significant advantages for companies especially in gaining competitiveness. In order ... -
A multi-stage satisfaction index estimation model integrating structural equation modeling and mathematical programming
(Springer, 2019)In this study, a satisfaction index estimation model is proposed integrating structural equation modeling and mathematical programming methods with fuzzy customer data. Firstly, a deep literature survey is conducted in ...