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Öğe Determination of satisfaction levels of individuals participating in cultural tourism with chatgpt(IGI Global, 2024) Yaşar, Emre; Tür, Erge; Yayla, Eda; Öztürk, IsmailChatGPT plays a crucial role in analyzing online comments from tourists, as demonstrated in this study. Through its analysis and interpretation capabilities, ChatGPT effectively identifies satisfaction factors in tourist comments regarding Zelve Open Air Museum, Pasabagi, Guray Museum, Goreme National Park, and Kaymakli Underground City. By delineating both positive and negative factors, ChatGPT adds a new dimension to the evaluation of online comments. Moreover, ChatGPT assigns satisfaction scores to these factors, further enhancing its contribution to the analysis of tourist feedback. Overall, this study highlights ChatGPT's ability to parse online comments, identify satisfaction factors, and provide valuable insights into tourist experiences. ©2024, IGI Global. All rights reserved.Öğe The use and effects of chatgpt in tourism education(IGI Global, 2024) Yaşar, Emre; Öztürk, Ismail; Yayla, Eda; Tür, ErgeThis study evaluates the role and impact of ChatGPT in tourism education. According to the study results, the areas of use of ChatGPT in tourism education are preparing course content, curriculum and exams, language learning, and obtaining theoretical knowledge. ChatGPT is suitable for academicians and students within the scope of tourism education. The factors affecting the applicability of ChatGPT in tourism education are the digital skills and technological predispositions of academics and students, ethical and security concerns, and the structural characteristics of tourism education. The positive effects of ChatGPT on tourism students are that it improves their research skills and efficiency, saves time, increases creativity, and provides access to information quickly. The negative effects of ChatGPT on tourism students are the possibility of making them lazy, accessing wrong information, reducing their thinking skills, and making them dependent on technology. © 2024, IGI Global. All rights reserved.










