A single-valued neutrosophic-based methodology for selecting warehouse management software in sustainable logistics systems
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Tarih
2024
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Pergamon-Elsevier Science Ltd
Erişim Hakkı
info:eu-repo/semantics/closedAccess
Özet
Warehouse operations cover activities that must be carried out systematically. Warehouse management systems (WMS) are needed for successful warehouse management. With digitalization, alternative software programs for WMS have increased. In this study, the selection of the WMS software program for the general warehouse type is discussed. The main motivation of the research is to develop a suitable alternative selection methodology based on criteria for warehouse managers. The research is carried out in several stages. In the first stage, the software selection criteria are determined based on the literature review. In the second stage, the criteria are weighted with the criteria importance through the intercriteria correlation (CRITIC) method based on single-valued neutrosophic sets (SVNSs). In the third stage, alternatives for WMS software are ranked with the technique for order preference by similarity to an ideal solution (TOPSIS) based on SVNSs. Three decision-makers, four al-ternatives, and eight criteria are used in the study. The empirical research is conducted on a warehouse providing general storage services in Turkey. In addition, the sensitivity analyses are performed and the results are compared. According to the research findings, the most valuable criterion in WMS software selection is deter-mined as ease of use. As a result of the research, suggestions are developed for WMS software manufacturers, warehouse managers, and researchers. The novelty of this research is that WMS selection is applied for the first time using multi-criteria decision-making methods.
Açıklama
Anahtar Kelimeler
Warehouse management systems; Software selection problem; Neutrosophic sets; Criteria importance through the intercriteria; correlation; Technique for order preference by similarity to; an ideal solution
Kaynak
Engineering Applications of Artificial Intelligence
WoS Q Değeri
Q1
Scopus Q Değeri
Q1
Cilt
129
