Scheduling and Planning in Service Systems with Goal Programming: Literature Review

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dc.contributor.authorGur, Seyda
dc.contributor.authorEren, Tamer
dc.date.accessioned2020-06-25T18:29:21Z
dc.date.available2020-06-25T18:29:21Z
dc.date.issued2018
dc.departmentKırıkkale Üniversitesi
dc.description.abstractBackground: People want to be able to evaluate different kinds of information in a good way. There are various methods that they develop in such situations. Among the optimization methods, the goal programming method is often used when there are multiple objectives that decision makers want to accomplish. Because scheduling and planning problems have multiple objectives that are desired to be achieved, the goal programming method helps the researcher in contradictory situations between these goals. Methods: This study includes, examines, and analyzes recent research on service scheduling and planning. In the literature, service scheduling and planning studies have been examined using goal programming method from past to today. Results: The studies are detailed according to the type of goal programming, according to scheduling types, the purpose used in the studies, and the methods integrated with the goal programming. There are 142 studies in Emerald, Science Direct, Jstor, Springer, Taylor and Francis, Google Scholar, etc. databases that are examined in detail. For readers, diversification has been made to facilitate the identification of these studies and a detailed overview has been presented. Conclusion: As a result of the study, studies with the goal programming in the literature have been seen. The readers' perspectives for planning and scheduling are discussed.en_US
dc.identifier.citationGür Ş, Eren T. Scheduling and Planning in Service Systems with Goal Programming: Literature Review. Mathematics. 2018; 6(11):265.en_US
dc.identifier.doi10.3390/math6110265
dc.identifier.issn2227-7390
dc.identifier.issue11en_US
dc.identifier.scopus2-s2.0-85057016722
dc.identifier.scopusqualityQ1
dc.identifier.urihttps://doi.org/10.3390/math6110265
dc.identifier.urihttps://hdl.handle.net/20.500.12587/7260
dc.identifier.volume6en_US
dc.identifier.wosWOS:000451313800051
dc.identifier.wosqualityQ1
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherMdpien_US
dc.relation.ispartofMathematics
dc.relation.publicationcategoryDiğeren_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectgoal programmingen_US
dc.subjectscheduling and planningen_US
dc.subjectservice systemen_US
dc.titleScheduling and Planning in Service Systems with Goal Programming: Literature Reviewen_US
dc.typeReview Article

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