An application of data envelopment analytic network process (DEANP) in quality function deployment (QFD)

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dc.contributor.authorErsoez, Sueleyman
dc.contributor.authorAktepe, Adnan
dc.date.accessioned2020-06-25T17:51:50Z
dc.date.available2020-06-25T17:51:50Z
dc.date.issued2011
dc.departmentKırıkkale Üniversitesi
dc.description.abstractIn this paper a solution method is proposed for emphasizing the importance of costumer needs at the starting of Quality Function Deployment (QFD) application when there are multi costumer groups. Data Envelopment Analysis (DEA) steps are added to an algorithm in which an Analytic Network Process (ANP) approach is used in QFD. The need for adding DEA steps is determining the efficient customer requirements when there are multi customer groups. This solution approach is called DEANP which aggregates data DEA to ANP. The relative importance values of product technical requirements are calculated with this algorithm and application is performed at a manufacturer of white goods company in Turkey. The fact that using DEANP instead of ANP produced more powerful solutions is also confirmed by marketing specialists.en_US
dc.identifier.citationclosedAccessen_US
dc.identifier.endpage412en_US
dc.identifier.issn1300-1884
dc.identifier.issue2en_US
dc.identifier.scopus2-s2.0-80051599507
dc.identifier.scopusqualityQ2
dc.identifier.startpage400en_US
dc.identifier.urihttps://hdl.handle.net/20.500.12587/5005
dc.identifier.volume26en_US
dc.identifier.wosWOS:000292275800015
dc.identifier.wosqualityQ4
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isotr
dc.publisherGazi Univ, Fac Engineering Architectureen_US
dc.relation.ispartofJournal Of The Faculty Of Engineering And Architecture Of Gazi University
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectData Envelopment Analysisen_US
dc.subjectAnalytic Network Processen_US
dc.subjectQuality Function Deploymenten_US
dc.titleAn application of data envelopment analytic network process (DEANP) in quality function deployment (QFD)en_US
dc.typeArticle

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