Socio-cultural Features and Satisfaction Levels of Reconstructive and Aesthetic Patients Applied to Our Clinic

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dc.contributor.authorSari, Elif
dc.date.accessioned2020-06-25T18:16:33Z
dc.date.available2020-06-25T18:16:33Z
dc.date.issued2016
dc.departmentKırıkkale Üniversitesi
dc.description.abstractObjective: The aim of this study was to determine the socio-cultural differences between aesthetic and reconstructive patients admitted to our clinic and evaluate their level of knowledge about plastic surgery and degree of the patients' satisfaction from our staff and doctors. Material and Methods: A questionnaire was answered by 169 patients admitted to our clinic. The questions were about patients' demographic features and our department's quality. The statistical differences between aesthetic and reconstructive patents and also between three education degrees were analyzed. Results: Our results showed that there was no statistically significant difference among groups. However, it was demonstrated that a significant number of patients were not satisfied by the service quality of the hospital staff. The major factor affecting the clinic preference was recommendation of another patient. On the contrary, many patients choose their doctor accidentally. Conclusion: The members of our staff are not well-educated about working in various departments. In addition, they do not have any professional education about plastic surgery procedures. Sometimes, patients may refuse to undergo surgery because of bad behaviors of the staff. Therefore, determining the patients' profile and satisfaction could help us train our staff and improve our clinic's quality.en_US
dc.identifier.citationSarı E. (2016). Kliniğimize Başvuran Rekonstrüktif ve Estetik Hastaların Sosyokültürel Özellikleri ve Memnuniyet Seviyeleri. Turkish Journal of Plastic Surgery, 24(2), 76 - 82.en_US
dc.identifier.doi10.5152/TurkJPlastSurg.2016.1967
dc.identifier.endpage82en_US
dc.identifier.issn2528-8644
dc.identifier.issue2en_US
dc.identifier.scopus2-s2.0-84977605270
dc.identifier.scopusqualityN/A
dc.identifier.startpage76en_US
dc.identifier.trdizinidtrdizinikyoktur
dc.identifier.urihttps://doi.org/10.5152/TurkJPlastSurg.2016.1967
dc.identifier.urihttps://hdl.handle.net/20.500.12587/6561
dc.identifier.volume24en_US
dc.identifier.wosWOS:000413898100005
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.publisherMedknow Publications & Media Pvt Ltden_US
dc.relation.ispartofTurkish Journal Of Plastic Surgery
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectPatient satisfactionen_US
dc.subjectpatient profileen_US
dc.subjecthealth serviceen_US
dc.subjecthospital staffen_US
dc.titleSocio-cultural Features and Satisfaction Levels of Reconstructive and Aesthetic Patients Applied to Our Clinicen_US
dc.typeArticle

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